Vendors

Onboarding & Setup

• How do I log in and/or reset my password?
• What Is the Difference Between a Lite and Premium Account?
• How To Change the Email Address on Your Vendor Account
• How To Request Additional Access to an Account
• How to Share Feedback and Feature Requests
• How do I contact Vendor Support?
• See all 12 articles

Billing & Payments

• How to find and download your invoices
• How to upgrade your account
• How to Cancel Your Subscription or Stop Automatic Renewal
• What is the Promo Newsletter included in my contract?
• How long will it take to process my cancellation request?
• Why was my business contract cancelled?
• See all 15 articles

My Storefront

• How To Update Your Storefront Location
• How to manage multiple storefronts with Multilogin
• How To Create a Promotion
• How To Apply for the Professional Seal
• How To Transfer Ownership of Your Storefront
• How To Update Your Storefront Availability
• See all 20 articles

Leads / Enquiries

• How to create and use Answer Templates
• Do you offer a public API to manage leads?
• Tips to Improve Vendor Response Rate from Lead Inquiries
• What to Do After Receiving a Lead from a Consumer?
• How Can I Increase My Lead Volume?
• Top Questions regarding Vendor Leads
• See all 12 articles

Reviews Management

• How to highlight a review
• Why is my review waiting for validation?
• Can I duplicate a review from one storefront to another?
• How can I request a change in my contract?
• How to manage and reply to messages from couples
• How to collect reviews from couples
• See all 10 articles