Vendors

Reviews Management

• What happens to a reported review that has not been accepted?
• How to collect reviews from couples?
• How can Vendors respond to reviews?
• As a Vendor, can I delete or edit a review?
• How to report or dispute a review?
• Why is my rating not updating or why can’t I see a review?
• See all 11 articles

Vendor Support & Businesses

• How can I change my vendor dashboard password?
• How can I remove my company from the portal?
• Have the changes I requested been made to my storefront?
• What is the Promo Newsletter included in my contract?
• Why do I receive requests from couples with whom I have not had direct contact?
• How long will it take to process my cancellation request?
• See all 53 articles

Leads / Enquiries

• Why do all of my enquiries look the same?
• I'm receiving leads from couples who did not request to contact me. Why is that?

Login - Password

• How to log in and reset your password