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  1. Casamentos.pt
  2. Vendor Support & Businesses
  3. Couples - Vendor Support & Businesses
Articles in this section
  • How can I change my vendor dashboard password?
  • How can I remove my company from the portal?
  • Have the changes I requested been made to my storefront?
  • What is the Promo Newsletter included in my contract?
  • Why do I receive requests from couples with whom I have not had direct contact?
  • How long will it take to process my cancellation request?
  • How does registration work on Hitched.co.uk?
  • Why was my business contract cancelled?
  • I cannot log into the Hitched APP?
  • Why does a "Real Wedding" keep appearing after having deleted it?
  • See more

How do I get a refund for a credit balance?

If after the cancellation of your contract, you have a balance in your favor, we ask you to contact our accounts team on: accounts.receivable@hitched.email who will be able to assist further. 
 

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